For Portal Admins


Recommended browsers to use when logging into the web app: Chrome, Firefox & Safari 

Learn our language and most commonly used terms: Glossary of terms

Learn about the user roles and permissions we have available: Learn more more

Geocoding addresses? If you would like to add gps mapping to your projects, you can either do a mass import which will automatically geocode the projects or you can also manually geocode each project. Learn more here

Would you like to copy an existing project/work? Learn more here

Do you want to limit users to specific types of work? Learn more here

Would you like to send email notifications when you assign new work? Learn how to set various email notifications here. 

Do you want to download multiple reports at once? Try our batch reports feature. Learn more here.

Deleting users versus disabling: We always recommend that you disable a user. This allows you to re-enable the user in the future. Deleting a user will not allow you to re-enable the user at a later date or use that username again.  Learn more here

Photos aren’t clear enough? We have high resolution and super high resolution photo features. Learn more here.

Have more questions? Submit a request


Powered by Zendesk