How to Sync & Sync Status

1. Check the sync icon on the project list page to see if it's spinning which means it's syncing to the cloud.

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2. A sync icon will also appear on the project to inform you of the status. A green spinning icon means it's syncing to the cloud A yellow icon means it's pending. A red exclamation icon means there is an error. 

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3. If you see a red icon, on the project press the icon and you will see what the issue is. Usually this error is related to the project being re-assigned to a different user. You will need to contact your administrator to have them assign the project back to you to finish syncing. 

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4. Check your Sync Status by going to the Settings Menu at the top left and tap on Sync Status.

 

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5. The sync status gives you information about what type of connection you have (wifi/4G/etc.), how many projects, and the number of media and fields that need to be synced.

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6. When syncing is complete you will see Projects, Media, and Fields at 0. If you need to start syncing you can click on the "Start syncing now" link to initiate a sync.

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7. Tapping on "Issues Syncing" will take you to this syncing guide. If your sync seems like it is stuck, please try to quit and restart your app.

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